DATE: May 27, 2020
TO: Tri Tool Customers and Distributors
RE: COVID-19 Virus Update
Dear Tri Tool Customers,
We want you to know that we are actively monitoring information from the Center for Disease Control and Prevention (CDC) and local officials regarding the spread of COVID-19 (Novel Coronavirus disease). The COVID-19 issue is evolving daily. Our senior leadership team is in daily communication with the California Manufacturers & Technology Association (CMTA) who provides timely and important information regarding Federal, State and Municipal responses to the situation.
We want to inform all of our customers that Tri Tool business activities remain open. Our California, Tennessee and Texas facilities remain open as we are an essential business according to Federal guidelines. We implemented COVID-19 screening of anyone entering our facilities. Our staff continues to sanitize and clean our facilities and public spaces with increased frequency. Our employees have been instructed to stay home and seek medical attention if they feel they are developing the symptoms of COVID-19. We are actively enforcing physical distancing protocols and staggered work schedules for our staff.
Most of our product is produced in our California facility, and remain at near normal capacity. As we also purchase both products and services to support the Tri Tool product line, we continue to actively monitoring our supply chain. Our purchasing team remains in contact with our supply chain requesting any change in their ability to fulfill our orders. The majority of our supply chain is located in the United States, so, presently, the risk is minimal. We have a few suppliers in Asia that have reported some delays and we have communicated those delays to affected customers. We also continue to monitor suppliers from other areas including Europe, Mexico and United States.
We are also still in daily communication with our logistics partners to ensure we are receiving products from our suppliers and delivering them to you with no delays.
As always, our commitment is to keep you up to date on any potential changes to the delivery of your product, rental and service orders whether that be from internal capacity, supply chain or logistics reasons. The COVID-19 situation is changing daily. As the situation changes, we will provide up to date information to mitigate your supply chain risk.
During this challenging time, Tri Tool understands its role as an essential supplier to you. We remain available to help in any way possible. If you have any manufacturing challenges, even those beyond what Tri Tool normally provides, please contact us. We are here to assist in any way possible. We have an extensive network of manufacturing partners, so, if Tri Tool cannot help directly, we will connect you with our partners. As we work together, we can get through this together.
Please do not hesitate contacting Tri Tool with any questions, comments or concerns.
Christopher M. Belle
Chief Executive Officer, Tri Tool Inc.